is unbundling making the booking more complex?
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Links
- Air Rail News airrail NEWS, is a key source of information for all those seeking up-to-date industry news on rail links to airports.
- Railway Gazette The publisher of news and business information for the world's railway industry: magazines, newsletter, directory, and on-line services.
- Air Rail Today Blog A.R.T is the International Air Rail Organisation's blog, with news, articles and comment on all things related to air rail links world-wide.
- InfraWeblogs.com InfraWeblogs.com is the weblog about infrastructure.
- EURAILmag - The magazine for European rail decision makers and customers EURAILmag delivers news and information on Europe’s railway industry, its product offerings and services.
- International Air Rail Organisation IARO spreads world-class best practice and good workable ideas among people interested in rail links to airports.
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What's so special about train travel?
Something that has been playing on my mind lately is the fact that rail travel is continuously referred to as “specialty travel.”
When someone looks to book their holiday from London to Nice by train it’s deemed as being unique or niche travel; but why?
24 Aug 2009
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Using a mobile phone as a boarding pass - the monthly blog from Andrew Sharp, Director General of IARO
I recently tried using my mobile phone as a boarding pass and found it quite difficult. Was this just me? I used a hotel computer to access my booking. This in itself was a bit of a bind, because I had to enter the number of the credit card I used to make the booking – and I have 4 possible credit cards!
Another hassle was that I tried to check in just under 24 hours in advance of my flight. I then found I could only check in 23 hours in advance because I might have a connecting flight – which (the system said) might be more than 24 hours later!
24 Jul 2009
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Mobile ticketing poll results!
83% of the voters believe mobile ticketing will catch on, and it is hardly surprising when you see what some countries have done to make travellers time hassle free. Take Sweden for instance. If you board a train in Stockholm for example without a ticket because it is about to leave, you can use their mobile ticketing service. You simply text a shortcode number and indicate to what zone you're travelling to.
You get an instant reply displaying the ticket and if you are lucky you get a valid ticket in less than 1 minute! How's that for service?
27 Jun 2009
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Results of the "What is your preference for rail ticket validation?" online poll
75% of you preferred to have your rail ticket validated on the train rather than at the gate. This would mean a similar approach to Heathrow Express were the ticket is validated on the train by the train conductors. Depending on the type of ticket this can be done by bar code verification or a valid ticket coupon. I have bought a ticket on EasyJet on my way to Gatwick, knowing that when I get to the airport, all I need to do is just jump onto the Gatwick Express train, without the hassle of queueing up and buying a ticket in the station. If tickets can be bought/sold in advance of the journey (especially when travelleing abroad) even better!
12 Jun 2009