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    TIME TO SHAPE UP FOR THE BATTLE FOR THE CUSTOMER 

    Three railway segments have evolved with a focus on new business, competition and demands from the traveller, each of them, with a different goal. 

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Amadeus Rail Blog

#1 capturing customers old and new: rail travel in Asia Pacific

Posted by Marta Desviat on June 26, 2017
Welcome to a new blog post where we will discover the #1 factor to uncover the true potential of rail in Asia Pacific. Keep on reading to learn how to capture customers, the old and the new ones to come

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Amadeus Rail Innovation Forum 2017: innovation in action

Posted by Marta Desviat on June 19, 2017

The 10th Amadeus Rail Innovation Forum came to a close in Prague last week with Antoine de Kerviler, Global Head Rail & Ground Travel, Amadeus, underlining the importance of customer focus and collaboration in unlocking the future of rail. 140 attendees from around the world shared insights into how innovation can drive rail success. Speakers included rail providers, Travel Management Companies and industry experts.

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Amadeus Rail Innovation Forum 2017: only 1 week left!

Posted by Marta Desviat on June 06, 2017

Only 1 week left for the Amadeus Rail Innovation Forum 2017! Under our theme RAILyourWAY, we have a packed agenda that will discuss how to meet rail traveller needs, look at future trends and how technology and innovation in rail can support your business. Keep on reading to discover the latest event details

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Amadeus Global Report: Amadeus rail in 2016

Posted by Marta Desviat on May 24, 2017

Travel connects us with the people and places that are important to us. At Amadeus, we are proud of the role that our technology plays in connecting travellers to the travel journey, linking them to a whole ecosystem of travel agents, search engines, tour operators, railways and more. This pride has been reflected in our growth, the strength of our performance is outlined in the Amadeus Global Report 2016.

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5 factors to unlock rail travel in Asia Pacific

Posted by Marta Desviat on May 09, 2017

There is a lot of ongoing interest and investment in the rail sector in Asia Pacific, the future looks bright for rail operators across the region. But, what more can they do to uncover the true potential of rail?

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Rail travel with generation z: 4 must-do's to attract them

Posted by Marta Desviat on May 04, 2017

Rail booking continues to evolve as consumers and generations drive trends in the way they search and book rail travel  — expecting results that are fast, cheap, accurate, relevant and bookable. Recently we spoke about millennial rail travellers and how they book rail travel, today is time to talk about the youngest generation, Generation Z.

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3 STEPS TO BETTER INTERNATIONAL RAIL SALES

Posted by Philip Martin on April 21, 2017

Rail is fun to book! It really is!

With more ways to connect booking channels to railways, we are seeing new clever front ends that are making booking rail an enjoyable experience. The knock-on effect is greater visibility and trust in rail travel. Travel agencies both online and offline would traditionally wait for the traveller to ask for rail. Now, with new booking tools that are integrated into the sales process, they are offering rail upfront as a viable option.

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Rail in Scandinavia, ready for lift off!

Posted by Per Scherdin on March 21, 2017

Rail is very important for the Swedish corporate market and was a natural part of the Amadeus offer with SJ (Statens Järnvägar) right from the beginning of Amadeus existenceNow with the launch of Rail Display, we’re taking rail to another level. Concretely, what does it mean for a railway, and what is the role of Amadeus local teams when a new solution is launched? 

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Antoine de Kerviler: Global Head of Amadeus Rail & Ground Travel

Posted by Eve-Marie Morgo on March 02, 2017

We’re excited to announce Antoine de Kerviler, as Global Head of Amadeus Rail and Ground Travel. Antoine, who joined us in December 2015 as Director of Research and Development, will take the leadership of the Amadeus business unit. Keep on reading to get to know Antoine and his vision of the rail industry.

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4 ways mobile technology is enhancing rail travel

Posted by Marta Desviat on February 17, 2017

Technology is powering all customer touchpoints, and when it comes to rail travel, there are some great success stories about mobile technology and railways. Nowadays most of the railways are using innovative systems to reach their customers anywhere and anytime for a more personalised journey. Keep on reading to learn how railways have evolved using mobile technology

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