Do you have a question about an Amadeus solution? Solve it in the Amadeus Live Travel Community! A-market-first international forum to exchange and answer any question you might have about our solutions and rail travel. Are you ready to join us?
Do you have a question about an Amadeus solution? Solve it in the Amadeus Live Travel Community! A-market-first international forum to exchange and answer any question you might have about our solutions and rail travel. Are you ready to join us?
Emerging competition and new ways to distribute rail travel are challenging railways. What do they need to do to be successful? Antoine de Kerviler explored this opportunity at the World Rail Festival 2018.
Why would a travel agency in Latin America be interested in selling European train tickets? Today, we talk to Ignacio Mujica, Director at Trenes Latinoamérica, a travel seller in Latin America who has a vision: sharing his passion for rail travel with his customers.
Welcome to our regular ‘Getting to know’ feature. This time, we catch up with Mathieu Maupoint, Head of Travel Channel Delivery for the rail division of Amadeus. Read on to understand how Mathieu makes his mission of making rail booking easier for travel sellers.
What do the telecommunications and the rail industries have in common? Peter
The European railway market opened up to competition back in 2010, allowing railways to compete on international routes. In this blog post, we look at Britain and Sweden's examples to anticipate what the European Railway deregulation could look like.
Some time ago, we analyzed how the sharing economy was impacting railways. From being a threat to an opportunity for many railways today, we take a look at some best practice examples, to highlight the sharing economy potential.
We started the year talking about the digital trends shaping rail travel. Today, we bring you wider trends that you should watch to adapt to the evolving travel industry. You can find a deeper understanding of the following trends and much more in Amadeus recent Global Report.
Our recent research study highlighted the different accessibility barriers in rail travel. Today, we want to take a look at how good the rail industry is when it comes to accessible travel, looking at railways' best practice examples and how technology can enable a more accessible travel experience.
Competition in the airline industry led the growth of Low-Cost Carriers (LCC). Today, rail industry are looking at the airline world to reduce operational costs and gain rail passengers. Is the low-cost model a sustainable way for railways to grow and compete?
Competition is challenging today's railways to improve their quality of service, from rail booking experience to onboard experience. Our technology empowers rail operators to modernize and become more digital. Read on to discover how we have improved the onboard staff 's day-to-day work for one of our Australian customers.
We have been delivering more rewarding journeys for more than 30 years. Helping travel providers and sellers to better meet customers needs with our technology and traveler understanding. Our customer success is outlined in our growth performance outlined in the Amadeus Global Report 2017.
The rail renaissance is clearly underway: 2016 ended up with over 26 billion rail passengers worldwide. In this context, we spoke to Antoine de Kerviler, to know how Amadeus can help railways to make rail travel the preferred travel option in the future.
This month we introduce Michael Stalter, Head of Sales & Account Management for Northern, Central, and Eastern Europe & America. Read on as Michael shares his impressions of being a part of Amadeus Rail Team and reveals what excites him the most about working in the rail industry.
Today we interview an Amadeus Rail team member based in Nice, Michel Delrieu, Programs Director. Read on to get to know his view on the rail industry and how his work does contribute to making booking rail easier.
Madrid hosted last week the Innotren conference to discuss the 2020 rail liberalization horizon and how innovation in rail travel will bring a more competitive advantage to the industry. We bring you the event's highlights.
The Hotusa Group celebrated last January, the IV Forum of Innovation in Tourism. Representatives from the technological, tourism and travel industries debated the opportunities that technology and innovation mean for Spain and its driving force: inbound tourism.
Last November, we discussed the rail future at the World Rail Festival, and blockchain technology was part of it. What is this new technology? What are the potential use cases that will transform rail travel? Keep on reading to discover our latest whitepaper: ‘Blockchain: harnessing its potential in travel’.
It’s that time of year again when skiers start getting excited about the first white glimpse of the mountain tops. Another winter season starts and it's time to plan the trip. But when it comes to skiing, can the high-speed train compete against air when traveling to the most popular ski destinations?
We discussed the rail future at the World Rail Festival 2017. Is the rail industry really transforming? What are the technology trends today, and what will they be tomorrow, and the day after? Read on to discover Antoine de Kerviler's presentation at the event.
The Czech Republic was one of the first European markets opening access to passenger rail competition. What are the challenges the main Czech rail operator is facing? We spoke to Zuzana Čechová, Pricing and Marketing Director at Czech Railways.
Qunar.com is China’s first online travel agency. During the Amadeus Rail Innovation Forum, we spoke to Amy Wei, Rail International Business General Manager, to discuss the potential of selling international rail in Asia.
Bleisure travel has been cited as an emerging trend for years. During the Amadeus Rail Innovation Forum, we explored the bleisure travel opportunity for the rail industry. Who are the travelers that are predisposed to combine work with some days off? How can you inspire them to book rail?
According to the World Health Organization, 15% of the total world population lives with some disability type. Providing a satisfactory trip experience to travelers with accessibility needs is still a challenge nowadays. Our latest study, 'Voyage of discovery' will show you how.
Can new payment methods help you to reach rail customers in Asia Pacific? Today we bring you the last factor: making payments easy to unlock the true potential of rail in the region.
From Madrid to Sydney, today we interview an Amadeus Rail team member based in Australia, Ivan Kladnig, Sales and Account Manager. Read on to get to know his view on the rail industry and how his work does contribute to making booking rail easier.
European rail's future looks bright: the market is opening up, investments in high-speed rail and infrastructure are increasing, as well as rail travel demand. But in this market, what is the difference between outsourced railway technology and owned legacy systems?
Is bleisure travel an opportunity for the rail industry? Is it still a trend? During the Amadeus Rail Innovation Forum 2017, the Guild of European Business Travel Agents, GEBTA gave us some good insights on this trend. Read on to discover the analysis that Mirja Sickel presented on behalf of
Most of your customers are using different transport modes, but offering them a multimodal travel experience is rarely possible. Today, we explore why collaboration is key to uncover the true potential of rail in Asia Pacific.
Social media creates new dynamics between your business and its customers. One customer experience can impact millions of potential new ones. So how can social media add value to your business? Today, we bring you top examples on how travel brands are rocking social media.
The Amadeus Express Hack was a brand new feature of the 2017 Rail Innovation Forum: the first ever Amadeus Rail Hackathon! Participants coming from railways, travel agencies and from our rail team, worked together for 20h. The objective? To deliver a solution to solve an industry challenge. In this post, you will discover the experience of Cecile
The 10th Amadeus Rail Innovation Forum came to a close in Prague last week with Antoine de Kerviler, Global Head Rail & Ground Travel, Amadeus, underlining the importance of customer focus and collaboration in unlocking the future of rail. 140 attendees from around the world shared insights into how innovation can drive rail success. Speakers included rail providers, Travel Management Companies and industry experts.
Only 1 week left for the Amadeus Rail Innovation Forum 2017! Under our theme RAILyourWAY, we have a packed agenda that will discuss how to meet rail traveller needs, look at future trends and how technology and innovation in rail can support your business. Keep on reading to discover the latest event details.
Rail booking continues to evolve as consumers and generations drive trends in the way they search and book rail travel — expecting faster, accurate, relevant and bookable results. Recently we spoke about millennial rail travellers and how they book rail travel, today we talk about the youngest generation, Generation Z.
Rail is fun to book! It really is!
With more ways to connect booking channels to railways, we are seeing new clever front ends that are making booking rail an enjoyable experience. The knock-on effect is greater visibility and trust in rail travel. Travel agencies both online and offline would traditionally wait for the traveller to ask for rail. Now, with new booking tools that are integrated into the sales process, they are offering rail upfront as a viable option.
Rail is very important for the Swedish corporate market and was a natural part of the Amadeus offer with SJ (Statens Järnvägar) right from the beginning of Amadeus existence. Now with the launch of Rail Display, we’re taking rail to another level. Concretely, what does it mean for a railway, and what is the role of Amadeus local teams when a new solution is launched?
We’re excited to announce Antoine de Kerviler, as Global Head of Amadeus Rail and Ground Travel. Antoine, who joined us in December 2015 as Director of Research and Development, will take the leadership of the Amadeus business unit. Keep on reading to get to know Antoine and his vision of the rail industry.
Technology is powering all customer touchpoints, and when it comes to rail travel, there are great mobile technology success stories. Nowadays most railways are using innovative mobile systems to reach their customers anywhere, anytime for a more personalised journey. Keep on reading to learn how you could also benefit from mobile technology.
Technology and innovation are at the core of Amadeus business, as a proof of it, we invested +€4 billion in R&D since 2004 and are ranked #10 IT company in the world (Forbes 2015-2016). Now, how much do you actually know about the technology behind our systems? Concretely, what does it mean for a railway? Find out here with our rail technology infographic!
It’s hard to determinate the enormous potential of big data for the travel industry as a whole. In 2013 it became the buzz word and we identified how it was about to transform rail travel, in our report ''At the Big Data Crossroads''.
What has changed and what is the impact of big data on the rail industry and the travel industry today?
The Rail Revenue World Congress 2016 brought together rail industry experts with the objectives to look at ways of using technology to grow revenue and increase customer engagement. Amadeus was part of it, and Thomas Drexler shared his view on how technology is changing the rail industry and how to bring real innovation to railways.
The European Rail Summit celebrated its 12th edition last November in Vienna. The event opens a dialogue between the different key players from the rail industry under the motto: 'The Next Generation Railway'. Keep on reading to learn the main takeaways.
Welcome back to our third blog in our series on how to win ‘the battle for the customer'. In this blog, we present the "expansionist" companies and we analyse how to provide better passenger experience.
In today’s increasingly competitive marketplace, rail operators face numerous challenges when it comes to engaging with new travellers, growing revenues and securing customer loyalty. The impact of digitalisation has made time-to-market and reactivity more important than ever before. Re-engaging with the customer should be the priority for every rail company.
Gone are the days when smartphone applications were in fashion. Times change fast and a new era of messaging applications is on the rise –the age of the chat bot is here! Don’t know what a chat bot is? Read on to learn about this great opportunity for railways.
Travelling by train can be a relaxing wonderful experience as you watch the changing countryside roll by, but how about moving upmarket and literally cruise your way across picturesque countries, wining and dining in a luxury train?
When putting together a distribution strategy, the best way to reduce the complexity is to think of sales channels as ‘inspiration’ versus ‘information’ according to Amadeus Traveller Tribes: Building a more rewarding journey.
What does purchasing experiences mean for the travel industry? There is much discussion on the evolution of merchandising in the travel industry and how it is evolving.
The recent Passenger Rail Europe Conference was a great opportunity to meet all major rail operating companies, transport groups, and industry experts, to share knowledge and opinions about the latest rail market trends in Europe, such as liberalisation, the digital transformation, innovative ticketing and bringing modernisation to the onboard experience, and last but not least, the significance of investing to improve security.
Welcome back to our regular ‘Getting to know’ feature. This time, we’ll be interviewing a member of the Amadeus Rail team based in Stockholm, Gustav Manding, Sales and Account Manager for the Nordics. Read on to get to know his view of the rail industry and how his work does contribute to making rail booking easier.
Learnings from the no-frills model...
Ryanair has unveiled its new strategy: being nice to customers (followed by a sharp intake of breath). The no-frills model, once a novel model, has turned the airline into Europe’s second-biggest airline by passengers flown, behind Deutsche Lufthansa AG1. Now widely copied, intense competition is threatening the model and its success.
When we launched Amadeus Rail Display a few years ago, our objective was clear: to make booking rail easier for travel agencies, not only for their national operators but for any railway in any country. By this, we also mean with a single and simple flow for all available railways and with an advanced integration into the travel agencies’ tools and processes. Keep reading to discover the new features of Amadeus Rail Display!
As the first quarter of 2016 draws to a close, it’s an apt time to reflect on the current challenges, opportunities and themes for the rail industry. One of the most marked trends shaping the context for rail operators is the shifting market dynamics of the wider travel ecosystem, with new modes and market entrants really making their presence felt.
How many times did you hear the word “disruptor” in 2015? Whether it came in a presentation at a conference, or from disruption on a global scale, with one of the mildest years on record with record temperatures found all over the world and polar ice caps receding like never before.Severe hot, cold or wet weather seems to be common place in different continents. But what were the challenges and disruptors in the rail and travel sector?
How are new railways coping in Europe? According to Leos Novotny L.E.O. Express CEO, railways are overcoming the difficulties of an open market pretty well. Keep on reading to discover the insights L.E.O. Express provided, into the promising performance of a new entrant.
Founder & CEO Frederic Mazzella of BlaBla Car is providing some intriguing and thought provoking stats around the opportunity for car sharing.
Europe's railways are beginning to make the switch from thinking about 'passengers' to 'customers.' As competition in the market grows, operators are actively searching for new ways to engage with their target markets, offer exceptional service and keep up to date with emerging technology trends. Read on to discover the insights Tim Wesley reported from the 2015 Revenue World Congress.
New entrants are creating the need for significant innovation and heightened differentiation. Established players in managed travel are transforming themselves strategically and operationally in a bid to compete effectively in a digital marketplace. Amadeus recently published a paper: Managed Travel 3.0 addressing both the technology trends that are shaping traveller and industry alikel. Read on to discover how managed travel will lead the way of railways.
Thorsten Zimmermann, Head of Product Management at Amadeus Rail and Michael Frankenberg, Managing Director and Partner at HaCon, tell us more about combining solutions and services to make it easier for travel agencies to book rail and provide an efficient service for their customer. Keep on reading to watch the interview and discover which solutions are helping travel agencies to book rail globally, to increase rail profitability and to generate more reveneues.
As Amadeus continues to deploy Rail Display across Europe for travel agency rail bookings systems, we took some time out of the busy Rail Forum to interview Julien Nicolas, Director Europe, Voyages-SNCF.com, who are partnering with us to make booking rail easy.
In fact, it is a very hot topic. There is a lot of discussion about creating experiences for your customers that meet their needs and to create an experience that is easy and enjoyable. Of course, you want to realize both of these aims as a rail company or travel agency!
The Amadeus backed study Future Traveller Tribes has continued to make waves across the travel industry, creating discussion and looking at the travellers of tomorrow in a different perspective. We asked Decius Valmorbida, VP, Distribution for Amadeus IT Group SA if he could elaborate the study further, from a railway’s perspective. Read on to discover how this study could help railways to shape the future of travel.
Multimodal travel search has arrived and is set to shake up the travel industry: one-stop shopping for all transport modes. Its demand is increasing, but how can the door-to-door travel utopia become a reality?
The sharing economy is describing the scenario where people are empowered to get what they need from each other. PWC recently estimated that the revenue associated with these services will grow from 2013’s $15 billion to $335 billion in 2025. What does the sharing economy mean for railways, an opportunity or a challenge?
Philip Martin shares thoughts on why people make the travel decisions they do.
The last recession has created different challenges for the travel and rail industry. In our recent report, Shaping the Future of Travel, commissioned in collaboration with Oxford Economics, we explore what the future will bring for the global travel industry and all the growth opportunities you can benefit from.
Philip Martin talks international rail travel with the rail travel guru Mark Smith, founder of The Man in Seat Sixty-One. Discover his trip to China and his high-speed experience with the new line between Beijing and Shanghai.
I recently took on the marketing responsibility to combine the Sales and Marketing activities for Amadeus Rail, and with my previous experience in Marketing, I’m looking forward to creating a more customer centric approach to our day to day marketing work. Talking of customer first, I’d like to share with you a truly fascinating and amazing cultural experience I recently had.
Philip Martin talks to Pablo Bernhard, CEO of Lufthansa City Centre Sao Paulo.
Brazil is one of the fast growing BRIC countries which we are all keeping an eye on, and we could ask ourselves, what are the main international railways that are being sold by a Brazilian travel agency? Well, we got the chance to find out when Pablo Bernhard kindly took time out to give us some insights into rail travel and the Brazilian rail market.
At Amadeus we strive to make booking rail easy because we believe it is a sustainable transport fitting into the door-to-door options for travellers. Rail faces new competitors such as car-sharing platforms and deregulation allows coach companies to compete, especially in Europe.
The 2015 Amadeus Rail Forum kicked off in Barcelona with a welcome message from the Spanish Railway operator, RENFE. This edition's key objective was to explore the European rail industry growth and the challenges it faces. Keep on reading to discover the rail future trends we discussed during the event.
SmartRail Europe 2015 was held in Amsterdam during May 19 and 20. We attended to the congress where the main theme was "Driving innovation and ensuring a competitive and sustainable rail network”. Discover what we have learnt after two successful days.
During ITB Berlin 2015, the CFO of Lufthansa Group, Simone Menne, quoted that air travel has not changed much in the past 10 years – people still consider it as boring, inefficient and not transparent when facing disruption. This is a statement that is true and can be applied for rail travel. With a fast changing technology, this could be a threat but also can be a good opportunity for both airlines and railways.
Amadeus Rail was part of the Business Travel Show 2015. Keep on reading to know all the event details as well as the latest travel and rail market trends and rail industry trends.
This month we meet Francesco Di Gregorio, Product Manager in Nice. He tells us about his role at Amadeus and about his excitement of being part of a European-wide project. He takes us to South Tyrol where he likes relaxing and coming up with innovative ideas.
There was a clear message at the annual NSWTrains forum where the focus was on changing customer perception about travelling by train and aiming to be a customer centric company.
At my local station, there are three different touchscreen ticket machines. Mr Murphy will tell you that, under these circumstances, at least one will be out of order – rejecting credit cards or coins when you’ve completed your purchase, failing to work because the touch-screen technology is sensitive to the cold weather. Is there a need to improve when it comes to rail ticketing software?
I was recently a keynote speaker at the inaugural European Passenger Federation summit in Brussels, I must admit that I was looking forward to the event due to the fact it had a focus on the rail traveler. Keep on reading to discover the event insights,
Competition and a liberalised market are changing railways distribution strategies, towards a more customer centric approach. But which are the technology trends that are shaping the rail industry?
The Amadeus Rail team has recently returned from Brussels following this year’s Rail Revenue Europe event. Now in its fourth year, the event drew many of Europe’s leading rail operators to explore new ways to optimise rail ticketing, rail distribution systems and revenue management in the rail industry. Lastly, to attract new passengers and grow market share.
A year ago, we embarked on a journey towards a door-to-door travel space: the Amadeus-led consortium All Ways Travelling’(AWT). A European Commission (EC) initiative to promote a European multimodal travel information system, that includes not only a rail reservation system but all transport modes.
A table, comfy seats, and a sandwich. That’s what you would expect of a train trip. A “really good table” is rail travel's USP according to TED's speaker, Rory Sutherland. Read on to discover how little things can have a big impact on the rail customer experience.
Well, we had set ourselves up with a day journey by rail across France, Italy and Austria to Vienna. Roughly 17 hours in total but there were three of us, so time would go quickly…would
We were due to attend the Rail Forum in 2 days and there was one concern that could jeopardise us getting there in time for setup and rehearsals. We had a 15 minutes connection in Milan, but we had faith in the system so we crossed our fingers and went for it.
The fifth edition of the Amadeus Rail Forum took place for the first time in Vienna. Over 140 rail companies and travel seller executives joined us to discuss and debate what railways, travel sellers, and technology companies need to do in the coming years to make
We joined the first edition of SmartRail Europe Congress & Expo 2014 to see first-hand some of the most innovative trends, developments and innovation in rail. Did you miss our presentation on how to make the rail traveller choose rail? Read on to get the presentation and the event's details.
By 2050, Europe will count with a complete European high-speed rail network, tripling the current track's length. By then, rail will cover medium distance trips! It looks like a long way to go, but still there a great rail developments happening today: not only in Europe but in Asia. Is time to talk about China.
Global rail growth is making travel sellers to see rail travel as a powerful area. As a consequence, there is a need to improve the rail offer and rail booking processes. But there is common frustration: the rail booking complexity. Could a rail GDS ease the rail booking complexity for travel sellers?
With the UK announcing that its economy grew by just 0.2%, high-speed tens of billion costs are being questioned. The Economics Affair Committee's recent report announced that the high-speed link (HS2) between London and Birmingham, t will require a £1,000 contribution per income taxpayer.
2020 seemed far away back in 2013 when we launched our ‘Rail Journey to 2020’ whitepaper, identifying the major trends that were about to define the future of European passenger rail over the coming years. But now, 5 years later, the 2020 horizon seems closer, what has changed in the market so far and which are the priorities nowadays for railways when it comes to preparing for competition.
London hosted the inaugural European Rail Summit last October 2013. During the summit, the main topic discussed were the challenges that European rail deregulation is bringing.
The Amadeus Rail team has recently returned from Amsterdam following this year’s Rail Revenue Europe event. Now in its third year, and firmly established as a highlight of the Rail industry calendar, the event drew 25 of Europe’s leading rail operators to explore new ways to optimise rail ticketing, distribution and rail revenue management and to attract new passengers and grow market share.
Travel disruption will be an issue for the travel industry, that affect all stakeholders including the traveller. Back in 2013, we took a look at how to put passenger first when disruption happens and we would like to recall one of the replies we received from Andrew Sharp, Policy Adviser at the International Air Rail Organisation (IARO) and see what has evolved.
In last Friday’s blog post, Jean-Marc Garzulino explained some of the current frustrations faced by travellers with cross-border trips across Europe and outlined a future, hassle-free scenario of a seamless multimodal travel experience. In today’s post, Jean-Marc takes a look at some of the challenges that the European travel industry must address in order for multimodality to prevail.
Welcome to the first part of two blog posts exploring European multimodal travel. Our guest blogger, Jean-Marc Garzulino, Amadeus Senior Manager Rail & AWT Project Manager, outlines today's travellers' frustrations and takes a look at how a true multimodal future would look like.
The recent blog post 'Are rail passengers getting too much information?' opened a great debate. So we decided to interview Riccardo Santoro from Trenitalia to get his point of view on this topic.
This month, I got to speak to Schera Zekri-Chevallet, Thalys CMO (European high-speed rail operator covering Paris, Brussels, Cologne and Amsterdam routes) after their announcement to move forward with a new rail distribution strategy through the GDS airline channel.
There is a theory that a rail journey over 4 hours is not attractive for business travel. I tried personally how is it to travel on a business trip by rail and the opportunity that this can mean for the rail industry.
Brian Simpson, MEP and Chairman of the Transport and Tourism Committee gave us his view on European rail deregulation and its effects in the rail passenger sector. Watch the video interview now.
According to our recent high-speed rail research*, The Rail Journey to 2020, by 2020, long-distance passenger traffic will reach over 1.36 billion, 238 million up vs 2011's figures. We bring you 6 factors that will shape the evolution of today's rail passenger.
European high-speed rail traffic will grow by 2020. Long-distance passenger traffic will increase by an estimated 21 per cent (2.2 per cent annually) to reach over 1.36 billion by 2020, 238 million up compared to 2011 figures, according to a study from Amadeus, The Rail Journey to 2020.
Our recent study identifies 6 key factors will influence European long-distance rail passenger growth over the period to 2020 and outlines business potential.
At the Amadeus Rail Forum 2012, Mark Smith The Man in Seat-61 talked about customers’ frustrations when booking rail tickets. Recently, we caught up with him to explain the new Christmas date, as well as ask him a few questions to see what 2013 has in store for us.
We have put together a short video to give you a snapshot of the Amadeus Total Rail Forum we held in Sophia Antipolis, on 26-28 November 2012.
Last week, we welcomed over 130 international guests in Sophia Antipolis to discuss the challenges of making rail travel more customer-centric. How do we make rail more visible to the rail traveller? How do we simplify the whole booking and rail ticketing experience? Could technology be an enabler of a simplified, truly integrated rail journey?
The Amadeus Rail Forum 2012, hosted in Nice during last November, was a successful event, where 90 customers and representatives from the rail industry - railways, TMC’s, OLTA’s, rail and technology experts and trade press – joined us to discuss the challenges of making rail travel more customer centric. Take a look at the infographic with the main achievements, numbers and figures from the event.
Last night’s gala dinner was a great success and we are delighted our guests could join us at such a beautiful venue in Mougins. The dinner began and concluded with some games: a blindfolded taste-test for our guests and a team effort from each table to build the most beautiful, rail-themed dessert from a range of sweet treats and decorations. There were some very imaginative efforts - many congratulations to the winning teams!
Today, the Amadeus Total Rail Customer Forum opened here in Sophia Antipolis with a welcome from Francisco Perez-Lazao Ruter, SVP, New Businesses at Amadeus, and an overview of the theme of this year’s Forum – ‘Towards a customer centric industry.’ The presentation set the scene for the morning’s discussion, which continued with a fascinating presentation from Mark Smith, Founder of www.seat61.com on how customers currently view rail travel.
Deregulation, increased competition and a renewed interest in rail mean for established rail companies looking for new increasing revenues, reducing costs and expanding their international market share. To meet these challenges, railways need to become more customer-centric and here is where personalisation will be playing a key role. Read on to discover how can railways better personalise rail travel offer.
Open Source Software is present in many sectors since the last decades. But is now, when open systems are heralding a revolution in today's rail IT systems. Our paper Open For Business explores what this transition means for you and your end customers.
Last month, China funded a $13B project, completing 1000km of new tracks. An impressive milestone for China, need to adapt to the global marketplace. However, China isn’t funding this project domestically; it’s funding a project entirely based on another country, neighbouring Kazakhstan. Today, we analyse the key facts of high-speed rail developments in China.
Thanks to the ever-widening array of smartphones available, consumers the world over are not only getting used to information at their fingertips, wherever they are, but also to shopping, booking and comparing services on the go. There are literally millions of applications available (of perhaps varying quality!) for use on smartphones and tablet computers, with new additions every day. However, despite the seemingly exponential growth of the mobile application market, there are still relatively few mobile applications for travellers - and even fewer for the rail traveller.
High-speed network's expansion is making rail the preferred travel mode for travellers around the globe. Can this be an opportunity for railways? And what does it take to improve your rail experience for travellers?
As we mentioned in our air-rail intermodality blogs last year, there is still a way to go before our vision of a fully integrated air-rail network is realised. The current lack of alliances between airlines and rail operators can be attributed in some part to factors such as the lack of government investment in the necessary infrastructure to support air-rail connectivity.
As international high-speed rail becomes more popular, we launched an online survey in collaboration with YouGov to discover rail passenger' expectations and preferences for rail. Are you looking to modernise and improve your rail customer experience? We show you how.
As discussed in our blog last month, the global rail industry is being transformed by the development of high speed rail networks. Over the next couple of years this transformation is only set to continue, as China aims to expand its high speed rail network to 13,000km by 2012 and has injected 700 billion yuan (US$ 106 billion) towards that aim, and as in Western Europe alone sees passenger traffic on high speed rail increase to 368 million by 2020. The effect of this transformation is that rail no longer has a purely domestic focus. At a time of such fundamental change it is essential that rail companies seize this unprecedented opportunity and firmly establish a place for rail as a global transport system.
Only a year after the eruption of Eyjafjallajokull caused travel chaos for millions of passengers, this month, a second volcanic ash cloud canceled over 200 flights over Northern Europe. Fortunately, it was not as serious as first thought. Can travel disruption motivate us to build a real multimodal travel network?
Technology is changing of how we travel today. But how does technology apply to rail ticketing possibilities? Paper ticketing is progressively being shifted out to make way for new means that suit the 21st century environmentally conscious, time restricted and technology enthusiastic traveller. This has taken various different formats across the world all of which share a similar commonality; the digitisation of ticketing information.
According to Tony Berry, Director of Industry and Airfare Distribution, at HRG, European rail has reached a tipping point, bringing growth in rail travel. But how can you lure business travellers away from the sky?
Social Media is since some years the travel companies' focus. Being used as another distribution channel, we would like to explore in this blog how selling rail travel through social media, how could travel sellers and railways use social media to promote rail travel.
When over a 1000 flights were cancelled during the volcanic cloud disruption, many travellers looked for alternative ways to get home. Can rail travel be a true alternative when such travel disruption happens?
During the first half of 2010, I have attended a few events, with many discussing the subject of intermodality. INTERMODES 2010 held in Brussels, reviewed the different means of transport and how today's innovation is helping us enjoy a near seamless travel experience.
With the world waiting to hear the announcement of the 2016 Summer Olympic City, let's take a look at each of the candidate cities and the railway and transport infrastructure they have to offer. Although this is just one of the many criteria that the International Olympic Committee (IOC) will take into consideration, we believe it is one of the most imperative aspects of the bid. If there is a cash injection to the public transport network, the city will also benefit for many years to come.
The 4th annual China High-Speed Railway summit will bring together more than 200 international participants, including government authorities, railway operators, manufacturers and IT solutions providers. The major developments of high-speed rail projects in China will be presented during the event, having the chance to discuss, exchange view points and network.
It is wrong to think that air is the only source of revenue for travel sellers. To discover the true potential of non-air services, we launched an online poll among UK travel sellers to uncover the true potential of rail and other products when it comes to growing your revenue and profitability.
Having used the Amsterdam airport railway station several times I’m a huge fan of this service, however, I had no idea that every day there were over 50,000 other fans! Being recent that Heathrow Airport is to be a ‘hub’ for UK high-speed rail – similar to what Schiphol is in the Netherlands this just seemed like an appropriate topic on which to write my first ever blog!
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