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Getting to know... Corrine Navarro

October 15, 2015
Author: Ibilola Okusaga

This month we interviewed Corrine Navarro, Business Operations and Planning Manager based in Nice. Read on as she tells us about her role, how it contributes to make booking rail easy and why she loves working within the rail industry. 

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Tell us about your role at Amadeus Rail?

After many years as a Product Manager, I decided to leave the functional side of rail and explore its more financial dimension. Today I am in charge of managing the yearly budget of the Amadeus Rail Business Unit, most especially R&D investments. My role is to understand from my colleague’s perspective both the Product Management team and R&D team the level of investment required for each project or product. 

How does your role help make rail booking easier?

I am always seen as the “uncle Scrooge Mc Duck” of the Rail Business unit (for those not aware this is a Disney character known to be very prudent and economical in his ways), but in my role I try to support the Rail Business Unit in its arbitration and decision making process to secure the right investments that answers our customers’ needs. In our personal lives, we are constantly all trying to get the best value for our money and in a business context this is no different. I try to ensure we satisfy our customers while considering our internal constraints.

What has been your most rewarding moment working for Amadeus Rail so far?

I have been working in the Rail Business Unit for several years now so it is difficult to pick just one. When I was a Product Manager, I was able to make internal rail web services a “real” rail product. I was able to present it to our customers and raise interest for major OTAs which was indeed a fulfilling experience. However all this could not have been possible without collaborating closely with the R&D development team, this brought great moments in itself, especially when we had the opportunity to meet with our customers.

What excites you about working in the rail industry?

Unlike the airline industry, the rail industry is still very domestic and not standardised. Nonetheless this industry heavily contributes to a country’s geographical, social and economic landscape. Travelling by train in a country is in no doubt a good way to discover it and it is also a good way to understand the people within that country and their way of life. Working with railways around the world gives me the opportunity to discover different countries and I am sure I have only seen a very small part of this industry and look forward to more!

If you had the opportunity to go on an all-expense paid holiday where would you go and how would you spend it?

I would definitely go to Egypt as I haven’t had the opportunity to go there yet. I would visit every single museum, pyramid, ancient Egyptian temple and meet the Pharaoh Tutankhamen for the first time. This is such an amazing civilisation with many beautiful pieces of art!

What’s your favorite travel destination?

I really enjoyed my stay in Scotland. I had people talk to me about ghosts playing tricks in castles and explaining to me (with full proof!) that Nessie the mythical lake monster exists… all this was done with the nice Scottish accent!

 

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Reinventing rail in europe:
the battle for the customer

The Battle for the Customer will ask how rail can use it to strengthen customer focus and look to other industries for best practices in terms of the strategies and mindsets that drive change.