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    TIME TO SHAPE UP FOR THE BATTLE FOR THE CUSTOMER 

    Three railway segments have evolved with a focus on new business, competition and demands from the traveller, each of them, with a different goal. 

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Amadeus Rail Blog

From Hub-to-Hub to Door-to-Door travel and Total Trip Management

Posted by Katrin Heintschel on September 23, 2015

Multimodal travel search has arrived and is set to shake up the travel industry: one-stop shopping for all transport modes. Its demand is increasing, but how can the door-to-door travel utopia become a reality? 

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Buses, Trains and Automobiles

Posted by Marjorie Mariscal on June 19, 2015

At Amadeus we strive to make booking rail easy because we believe it is a sustainable transport fitting into the door-to-door options for travellers. Rail faces new competitors such as car-sharing platforms and deregulation allows coach companies to compete, especially in Europe.

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Mobility 4.0 the new competitive landscape

Posted by Eve-Marie Morgo on May 22, 2015

Last May, Amadeus Rail sponsored the Deutsche Bahn Mobility Symposium in Frankfurt. The conference focus was on the challenges and opportunities that Mobility 4.0 offer and how the Internet of Things (IoT) can power multimodality. 

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Improving Rail ticketing system by Andrew Sharp

Posted by Andrew Sharp on February 10, 2015

At my local station, there are three different touchscreen ticket machines. Mr Murphy will tell you that, under these circumstances, at least one will be out of order – rejecting credit cards or coins when you’ve completed your purchase, failing to work because the touch-screen technology is sensitive to the cold weather. Is there a need to improve when it comes to rail ticketing software? 

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European Rail Travel: European Passenger Federation Summit

Posted by Philip Martin on December 18, 2014

I was recently a keynote speaker at the inaugural European Passenger Federation summit in Brussels, I must admit that I was looking forward to the event due to the fact it had a focus on the rail traveler. Keep on reading to discover the event insights,

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A European multimodal travel network, vision or reality?

Posted by Thomas Drexler on October 27, 2014

A year ago, we embarked on a journey towards a door-to-door travel space: the Amadeus-led consortium All Ways Travelling’(AWT). A European Commission (EC) initiative to promote a European multimodal travel information system, that includes not only a rail reservation system but all transport modes

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The impact of rail liberalisation, integration and multimodality

Posted by Nicola Reed on December 20, 2013

2020 seemed far away back in 2013 when we launched our ‘Rail Journey to 2020’ whitepaper, identifying the major trends that were about to define the future of European passenger rail over the coming years. But now, 5 years later, the 2020 horizon seems closer, what has changed in the market so far and which are the priorities nowadays for railways when it comes to preparing for competition. 

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Travel disruption continued: tying the pieces together

Posted by Philip Martin on September 25, 2013

 

Travel disruption will be an issue for the travel industry, that affect all stakeholders including the traveller. Back in 2013, we took a look at how to put passenger first when disruption happens and we would like to recall one of the replies we received from Andrew Sharp, Policy Adviser at the International Air Rail Organisation (IARO) and see what has evolved. 

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Rail Travel Disruption and Door-to-Door Travel

Posted by Philip Martin on September 06, 2013

Back in June 2013, the French air traffic controllers decided to intervene and I did experience what real disruption means.  So where does rail fit under travel disruption and what is the importance of communication when it happens? 

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Securing a multimodal travel future for Europe

Posted by Nicola Reed on September 03, 2013

In last Friday’s blog post, Jean-Marc Garzulino explained some of the current frustrations faced by travellers with cross-border trips across Europe and outlined a future, hassle-free scenario of a seamless multimodal travel experience. In today’s post, Jean-Marc takes a look at some of the challenges that the European travel industry must address in order for multimodality to prevail.

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