The 2014 European Rail Congress in London brought together the rail industry key players to discuss the European ‘Shift to Rail’ effectiveness. Read more to discover the event insights and the award that Amadeus Rail Display received.
Rail Display awarded 'Best Integration solution'
Amadeus Rail Display earned the Best Integration Recognition – which rewards and encourages European rail travel excellence and innovation.
Best Integration means being able to fully integrate rail into the bigger travel picture for the first time, making the whole shopping, rail booking experience, rail ticketing and back-office processes much easier.
The rail booking solution was developed with the vision to integrate rail into the overall trip planning process across Europe. We believe that this rail solution will significantly increase the number of people traveling by rail as part of their total trip experience.
Amadeus Rail Display benefits
In the past, booking rail abroad was almost impossible. It was very time-consuming for travelers and travel agencies alike, and it limited the rail distribution: if passengers couldn’t quickly see the relevant rail fares for a journey, then they certainly wouldn’t choose to book it.
We developed Amadeus Rail Display as a solution to this dilemma:
- An industry-first solution which allows travel sellers to complete the whole rail travel process using one single tool
- It allows rail to be combined with air, hotel and more into one single itinerary
- All travel and customer profile information is fed directly into the solution, meaning saved time for the travel agency.
- The complexity of booking different railways is significantly reduced, as it is fully integrated into travel agencies’ tools and processes.
The aftersales process effectively saves 50% of the time when booking with standalone proprietary rail products normally offered by railways or through their website. This increases the productivity of sales agents allowing them to make more sales during the day and it also improves the image of rail being a “specialist” product. Rather than having a group of people dedicated to rail sales, large travel agencies can now have all travel consultants effective in selling rail to customers.
Discover Amadeus Rail Display