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BeNe Rail and Amadeus to create new rail IT platform

May 14, 2014
Author: Eve-Marie Morgo

BeNe Rail International to outsource its rail distribution system to Amadeus with a community-based model to take European rail travel to the next level. 

An international rail distribution system for BeNe Rail

BeNe Rail International (BeNe RI), Dutch Railways, NSBelgian Railways, SNCB and CFL: Luxembourg Railways, is building together with us a new rail community IT platform. Thanks to a community-based model, the platform proposes a solution to cover all end-to-end processes for European rail travel. 

Amadeus’ Data Centre in Erding (Germany) is responsible for running and hosting the platform, giving BeNe RI numerous advantages

  • Full control of its distribution strategies and channels. 
  • Increased flexibility and performance
  • Enhanced rail customer satisfaction.  

The platform, that will be rolled out across BeNe RI over several phases during the next few years, aims to provide a community model, whereby all railways share an integrated hosting platform and have access to the same functionality levels, both for multichannel distribution as for carrier hosting. 

All members can take advantage of our new development, as part of our on-going commitment to the IT platform evolution. The rail community IT platform is ready for more railways globally to join and outsource their distribution and IT.

Amadeus’ rail community IT platform will strengthen our rail distribution channels with our partners rail content. Our customers will be able to rely on a single convenient rail booking solution. This will also enable us to fine-tune our service offering and improve travelers’ satisfaction.” Arnold De Brauwer, President, BeNe RI

RAILyourWAY: technology solutions for the rail industry

Amadeus RAILyourWAY offers a range of multi-carrier rail solutions for travel agencies, corporations, stations and railway contact centers. As well as a complete range of rail IT solutions: from rail inventory management to schedules and fares management, rail booking, ticketing, after sales, payment, reporting, and settlement.

We are very proud to power BeNe Rail’s IT and rail distribution platform, which ultimately reinforces our commitment to become a major IT partner to the rail industry. BeNe RI has broken the mold to become an innovative provider in a historically traditional industry, allowing them the flexibility to focus on their core business and their customers. We look forward to welcoming more rail players onto our platform.” Thomas Drexler, Amadeus

Amadeus has been very successful with its Altéa solutions co-developed for airlines and we are confident that this success will be replicated in the rail industry. If you would like to know more about this project, download now the case study: BeNe Rail building the rail technology of the future

Case Study BeNe Rail

 

 

Download now our case study: BeNe Rail building the rail technology of the future

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