In today’s digital world, railways need to deliver exceptional digital customer experience inorderto build loyalty and drive demand.
Amadeus Reservation & Ticketing helps rail operators compose and perfect the rail booking experience. It manages the full process – from instant and flexible shopping, booking and ticketing to self-service after-sales, delivering more than just a service, delivering experiences.
Multi-language, multi-currency and multi-channel: all in real time, ensuring consistent customer touchpoints across all sales channels and devices. Amadeus Reservation & Ticketing provides multiple ticketing options – e-ticket, SMS, mobile with fully customisable, mobile-friendly layouts and Wallet integration.
Compatible with mid-back office systems, RMS (Revenue Management) and CRM systems, Amadeus Reservation & Ticketing is also compliant with all legal and security regulations, e.g. PCI DSS and UIC. It can help convert your rail passengers into loyal customers by offering convenient traditional and alternative payment methods and fully supporting your loyalty tactics.
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Seamless intergation with your CRM, RMS (Revenue Management Systems) and back-office systems
Access to key dashboards in real time (ticket sales, channel conversion rates)
A consistent customer experience
Consistent touch points across channels and devices, allowing full inter-operability
Rail is easily combined with a hotel or flight for multimodal travel
A key to the world
Connect to other travel providers including railways
Reach instantly 400 000+ travel agents and online players around the world
Offer traditional and alternative payment methods worldwide
You are safe with us
Fully compliant with all legal and security regulations, e.g. PCI DSS and UIC
Amadeus Offer & Pricing brings pricing strategies to a completely new level. You can launch new products ready for sale in less than a minute. It supports flexible fare schemes and simulation in production, so you can quickly bring new tactics to market.
You retain full control over the train services, fares and inventory that you wish to make available and Amadeus take care of the rest. With only one single connection to the Amadeus Rail Sales Platform you can say hello to global markets and hassle-free worldwide distribution.