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In-depth look at the changes taking place within the rail industry and the challenges that go with them, focusing on the European and North American markets.
Findings clearly show that deregulation and increased competition will create many new challenges for rail in the future.
Main issues and challenges
Deregulation will increase competition between rail companies and on routes – and new entrants to market might adopt previously unseen business models.
Rail companies need to move from a nationalistic distribution model to 'cross border' thinking and an industry-wide solution. They also have to make the customer their priority – and improve the overall travel experience.
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