GET YOUR FREE COPY OF THE report NOW!
Travel players’ DNA is changing.
“Cross-Sell Your Way to Profit" is a Forrester Consulting study commissioned by Amadeus that explores the key trends shaping the future of cross-selling.
The study is based on insights from travel providers from across the globe and centres explicitly on the opportunity presented by “third-party ancillary services”
Findings from the report include:
1. Virtual reality allowing customers to experience airports, hotels, cruise ships or destinations prior to travel
2. Digital concierges on mobile phones to assist with hotel, airport or destination services
3. In-journey spa services
fill in to download